Return & Exchange Policy

We want you to love what you purchased but if something is wrong let us know.

  • Customers are advised to take care of the garments purchased and ensure that it is not damaged whilst you inspect them or try them on.
  • Products must be unused, unworn and in good condition with original hangtags and packaging attached. All original packaging must be intact in order to process return or exchange
  • You may exchange a product you are unhappy with within 5 days of receipt. Our pieces are made to order, hence we don’t accept returns unless it was received defected.
  • Shipping costs are borne by the customer for exchanges/returns.
  • To process returns/exchanges, kindly send an email to returns@anyawu.com
  • All Sales items are final sale.
  • International Returns: Please email returns@anyawu.com for more assistance.

CUSTOM ORDERS/MEASUREMENTS

Custom orders/measurements cannot be returned or exchanged. However, we offer alteration/amendments in the case where fit issues may arise.

Shipping costs to receive & return items for adjustment are borne by the customer.

Please send us an email to returns@anyawu.com and a representative will be in touch on the process based on your unique issue.