We want you to love what you purchased but if something is wrong let us know.
- Customers are advised to take care of the garments purchased and ensure that it is not damaged whilst you inspect them or try them on.
- Products must be unused, unworn and in good condition with original hangtags and packaging attached. All original packaging must be intact in order to process return or exchange
- Store credits (voucher) are issued to replace payments originally made in a case where you do not wish to exchange.
- You may return/ exchange a product you are unhappy with within 3 days of receipt.
- Shipping costs are borne by the customer if goods were delivered in good condition.
- To process returns, kindly send an email to email@example.com
N.B. Please accept our sincere apologies but we cannot accept returns /exchanges shipped INTERNATIONALLY. And all returns and exchanges can only be processed at our store. Contact Us
Custom orders/measurements cannot be returned or exchanged. However, we offer alteration/amendments in the case where fit issues may arise.
Shipping costs to receive & return items for adjustment are borne by the customer.
Please send us an email to firstname.lastname@example.org and a representative will be in touch on the process based on your unique issue.